Return & Refund Policy

We want you to love your purchase! If you’re not satisfied, we make returns easy and transparent.

Return Window

You have 30 days after delivery to request a return.

Return Conditions

To be eligible for a return:

          The item must be unused, unworn, and in its original packaging.

          Proof of purchase (order number or receipt) is required.

Certain products (like intimate baby items or personalized goods) may not be eligible for return due to hygiene or customization reasons.

Refunds

Once we receive and inspect your returned item, we’ll notify you of your refund approval. Approved refunds will be issued to your original payment method within 7 business days.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

To start a return, please contact us at return@bbabyb.com with your order details. Our support team will provide return instructions and assistance.