Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase.
Returns
Items can be returned within 30 days of receipt in their original condition and packaging. To start a return, please contact us at info@bbabyb.com or visit our Return Portal.
Refunds
Once we receive and inspect the item, we’ll notify you via email. If approved, your refund will be processed to the original payment method within 7–10 business days.
Non-returnable Items
- Gift cards
- Personalized or customized items
- Health and hygiene products if opened
Exchanges
We only replace items if they are defective or damaged.